Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

awertgcs's avatar
awertgcs
Explorer | Level 3
2 years ago

Why do i keep getting emails asking for permission to access a shared file?

I have shared files that are available with a public link for anyone to download. I have been doing this for years, but with my latest file I am getting automated emails asking for permission to acce...
Download
Permissions
Share
Shared Links
JasonSilverDBX's avatar
JasonSilverDBX
Icon for Dropbox Product Manager rankDropbox Product Manager
2 years ago

Hi awertgcs , 

 

You are likely receiving permissions requests due to a change we implemented late last year which allowed recipients to join a folder with view-only permissions, from a view-only folder link. 

 

However, after careful consideration, we've decided to remove this feature.  This change will be implemented by mid-March.

 
Going forward, recipients visiting a view-only folder link will no longer see the option to Join Folder. No action or setting modification is required on your part. This change affects both new and existing view-only folder links.
 
Assuming you have been using view-only folder links, this should solve your problem.
 
-Jason

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!