Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Alex Kasper's avatar
Alex Kasper
New member | Level 1
2 years ago

Why do I need to sync my files manually on the desktop app?

I have stopped automatically downloading videos to my Mac. Folders appear in the finder and videos are also visible, but to download I need to try to open each one separately so that the download sta...
desktop
Mac
sync
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Can you send me a screenshot of what you see in your Finder > Dropbox folder?

Alex Kasper's avatar
Alex Kasper
New member | Level 1
2 years ago

 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!