Forum Discussion

Alex Kasper's avatar
Alex Kasper
New member | Level 2
1 year ago

Why do I need to sync my files manually on the desktop app?

I have stopped automatically downloading videos to my Mac. Folders appear in the finder and videos are also visible, but to download I need to try to open each one separately so that the download sta...
desktop
Mac
sync
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey Alex Kasper, is that a screenshot from within your Dropbox folder? 

Would you mind clarifying your app's current status, and version? 

Alex Kasper's avatar
Alex Kasper
New member | Level 2
1 year ago

Yeah, this is Dropbox folder. 

"Your files are up to date"

v.212.4.5.767

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Sorry, Alex, do you have any other Dropbox options when you right-click on a file in your Dropbox folder?

    Options like "copy link", etc.?

About Create, Upload, and Share

Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!