Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

arshia m.'s avatar
arshia m.
Helpful | Level 6
9 years ago
Solved

Why does Dropbox Slow Down My Computer, Significantly? Issue persisting for many users

This problem has been posted several times as early as 2015, but there seems to have been no remedy. We have fairly powerful computers (Dell XPS 8900 i7-6700 3.4 GHz 16GB RAM 2TB HDD), but after movi...
sync
  • Sanchez's avatar
    Sanchez
    9 years ago
    Hi there, 
     
    I’m sorry to hear about this slowdown. 
     
    I would like to get a few more details and submit a report to our developers. Could you write to us here https://t.co/JzCu5Ol0GV so we can create a ticket through our support system? 
     
    Thanks! 
Sanchez's avatar
Sanchez
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 years ago
Hi there, 
 
I’m sorry to hear about this slowdown. 
 
I would like to get a few more details and submit a report to our developers. Could you write to us here https://t.co/JzCu5Ol0GV so we can create a ticket through our support system? 
 
Thanks! 
  • arshia m.'s avatar
    arshia m.
    Helpful | Level 6
    9 years ago

    Thank you. I submitted a ticket. Wiating for response. I had talked to Dropbox before with no concrete resolution. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!