We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
pedrobucher
3 years agoHelpful | Level 6
Why is syncing slow after reorganizing documents?
I was trying to upload 125 low res images into a folder and while uploading those, I thought about reorganizing some old documents. These old docs were already uploaded and the only thing I changed ...
pedrobucher
3 years agoHelpful | Level 6
Unrestricted. Always been.
I've already asked for a feature like this and got the topic archived.
Jay
Dropbox Community Moderator
3 years agoHas there been any change in the syncing status of the app? What happens if you make another change?
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
- pedrobucher3 years agoHelpful | Level 6
It's oscillating between 8 and 22 hours.
| Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following ?
Nothing. Renaming/reorganizing the old folder in Dropbox was the reason for this for sure. Seems that Dropbox is re-syncing already uploaded files just because I changed one folder's location.
I have nothing else consuming data, no downloads, uploads, video streaming... nothing.- Walter3 years ago
Dropbox Community Moderator
Hey pedrobucher - sorry to jump in here, but have you tried rebooting your computer and internet router at all since you first noticed this?
If you did and this persists, please send us a screenshot of the app's current status to have a better look into this.
And yes, it's possible that the desktop app is re-indexing your database since you re-organized your files.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!