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Forum Discussion

Farrel S.'s avatar
Farrel S.
New member | Level 1
9 months ago

Account erroneously locked because of "full storage"

My personal account has been locked for several months because Dropbox is claiming the storage is full.  Their error is that I had a work account I was a team member of that was closed and deleted.  ...
account access
Storage space
Farrel S.'s avatar
Farrel S.
New member | Level 1
9 months ago

Thanks but I would if I could.  They do not exist.  The account has been deleted.  I cannot see the old account nor files.  I have looked everywhere I can see & I can only see my personal account & <1GB of storage used.

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