Forum Discussion

KanKid's avatar
KanKid
Explorer | Level 3
2 years ago

Can’t Backup an App

I have only used 13.4% of my 2.5 GB of space but I am no longer able to back up an app. I get an error message with status code 401.
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey KanKid, thanks for joining our Community.

     

    Would you mind giving us some more info on your issue?

     

    How are you trying to back up this app?

     

    And can you also send us a screenshot of the error along with any additional info?

     

    Cheers!