Forum Discussion

BillyG's avatar
BillyG
Explorer | Level 4
3 years ago

Cannot account for Total Team Space

Good Day, I manage dropbox for a team of around 100 accounts. We were happily using Dropbox Standard until dropbox indicated that my Team total usage is above 5TB limit for standard plan. I was th...
Storage space
Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

My guess here is that people have activated Dropbox Backup which seems to be not showing up on any page total unless you specifically go to the Backup page. The whole implementation and UI of it is, well, shocking. 

 

I'd be tempted to do a quick audit of staff and ask who has set that up and see if its possible to disable at Team level. 

  • BillyG's avatar
    BillyG
    Explorer | Level 4
    3 years ago

    Thank you for that suggestion. As the admin of the Team I expect to have complete visibility of the space I am paying a decent sum of money for. 
    Besides going to each of the 100 users computers and checking the "BACKUPS" page link, is there a way as admin, that I can see if anyone is using this feature? Even better if I could disable this all together?

      • BillyG's avatar
        BillyG
        Explorer | Level 4
        3 years ago

        Thanks Rich,

        When disabling Backup in settings I was shown a prompt saying existing Backups wont be disabled or removed. Is it possible to get a list of users that have made use of this feature so that we can assist them in removing it (if this is the case)?

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