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Cannot account for Total Team Space
Good Day, I manage dropbox for a team of around 100 accounts. We were happily using Dropbox Standard until dropbox indicated that my Team total usage is above 5TB limit for standard plan. I was th...
Thank you for that suggestion. As the admin of the Team I expect to have complete visibility of the space I am paying a decent sum of money for.
Besides going to each of the 100 users computers and checking the "BACKUPS" page link, is there a way as admin, that I can see if anyone is using this feature? Even better if I could disable this all together?
Thanks Rich,
When disabling Backup in settings I was shown a prompt saying existing Backups wont be disabled or removed. Is it possible to get a list of users that have made use of this feature so that we can assist them in removing it (if this is the case)?
- Megan
Dropbox Community Moderator
Hi BillyG, I hope you're doing well!
In the Help Center article that Rich provided above, you can follow the steps mentioned there, in order for you to manage Backups, and check who has the feature enabled or disabled on their end.
You'd need to go through that info, and gather the names of the members that currently use the feature.
I hope this clarifies.
Thanks for pointing that out. I have extracted a list of 5 members that show Backup activity since we signed up for dropbox and have removed all backup related storage and disabled the backup feature.
With this done, I am still faced with the same issue... dropbox admin shows 6.9TB total, but summing up all users and content sizes only add up to 3TB as per my calculations.
