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brendamata's avatar
brendamata
New member | Level 2
2 years ago

Claiming my 2TB free space

Hey!

 

I newly bought a Dell computer which comes with 2TB of space in my Dropbox account, could some let me know how to activate it?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    brendamata wrote:

    I newly bought a Dell computer which comes with 2TB of space in my Dropbox account, could some let me know how to activate it?


     

    Make sure you use the Dropbox application that's already installed on the computer. If you install Dropbox yourself, you could lose the ability to redeem the promotion.

    • brendamata's avatar
      brendamata
      New member | Level 2

      There was not and it is not a Dropbox app in this computer... its never showed me this option and when I did not installed it... I managed just to find dropbox light to log in with my account... never the normal Dropbox app. 

       

      It is very bad that it is not instructions provided for this anyway. 

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II

        brendamata wrote:

        It is very bad that it is not instructions provided for this anyway. 


        As its a Dell product that is not being helpful (i.e. with the software etc.) you need to speak to them. They are the ones that preinstall it.

         

        Note that if the software is NOT preinstalled and you have to do it via the website it isn't eligible for space. 

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