We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
-nikolaos
3 years agoExplorer | Level 3
DB backup size of external ssd is different than the ssd
So I finished backing up my SSD a few hours ago and when I went to make sure that all of my files got backed up, I realised that there was a huge difference on the file size. So, while the files on m...
Jay
Dropbox Community Moderator
3 years agoHi -nikolaos, thanks for bringing this to our attention.
On the Backup page, is the external drive backup showing up as completed with a green tick?
This will help me to assist further!
-nikolaos
3 years agoExplorer | Level 3
Yes. Status is Done with a green tick
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!