Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Daviator
2 years agoExplorer | Level 3
Desktop says out of space, even though I'm on Business trial
I signed up for the Business Trial account that is supposed to provide 9Tbs of space. I downloaded and installed the Desktop app and attempted to back up some folders containing photos from my 4Tb dr...
Daviator
2 years agoExplorer | Level 3
It's an external drive. I am getting a clearer picture of the "Drop Box" local folder concept, but it still makes no sense to me.
Why doesn't the desktop app simply mimic or simulate a folder and just store what lives where and info such as file names, sizes, etc. but NOT the actual files, before uploading it to the cloud?
Or more simply, why can't the cloud be the "folder" in the app? That's what I assumed it was doing.
I already have my photos and artwork organized, so why do I need to do it all over again in a new folder that would take up double the space (nearly 7Tb in all)? Also, the time that it would take to move/copy 7Tbs of data would be days, if not weeks as it has to be moved in chunks.
Finally, NONE of the instructions clearly spelled out this process or any alternative methods. They simply said that after creating your account, download and install the desktop software, then copy files into it.
Nowhere do they state that the files would need to be stored locally (again), nor does it explain why. And the error message provides NO clue as to what is happening, only that I needed X more Gbs of space.
Nancy
Dropbox Community Moderator
2 years agoIn this case, since your data is already on an external drive, you can use our external drive backup feature instead, without the need to re-upload everything to the local Dropbox folder.
This feature will basically back up your content to the Dropbox website/cloud, without storing anything in your local Dropbox folder, or affecting your hard drive space. After the backup is complete, you should be able to access everything via your Backups page online.
Let me know if this is what you’d like to achieve.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!