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paigewilliamson's avatar
paigewilliamson
New member | Level 2
8 years ago
Solved

Disk space full with online only syncing

Everything in my dropbox folder is set as online only for syncing. However I can no longer save a file to the drop box as it is saying my disc space is full.   I thought online only with smart sync...
FAQ
Storage space
sync
  • Chris_J's avatar
    Chris_J
    8 years ago

    Hello paigewilliamson

    Thanks for reaching out to us.  First off, are you sure it is talking about HardDrive space instead of Dropbox account?  if so, Dropbox still needs to place a placeholder for you to view your files.

     

    Can you check to see how much space it says your Dropbox folder is?  If on PC, right click on Dropbox folder and select Properties.  If on Mac, use get info in finder.  Als,o check to see if you still have space in your Dropbox account.   Was your Harddrive close to full before Dropbox?

     

    Hopes this helps

wagneragency's avatar
wagneragency
New member | Level 2
8 years ago

I have the admin rights. With 100 GB of available space, I shouldn't be running out just for the placeholder files which are probably very small.

Chris_J's avatar
Chris_J
Icon for Super User alumni rankSuper User alumni
8 years ago

Are you a member of a Business Team?  Are you sharing any folders?  How much quota are you allowed in your Dropbox Account?  https://www.dropbox.com/account/plan  

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