Need to see if your shared folder is taking up space on your dropbox šŸ‘Øā€šŸ’»? Find out how to check here.

Forum Discussion

terri232's avatar
terri232
Helpful | Level 6
2 years ago
Solved

DropBox Basic Free storage is full - how can I start from scratch?

My Dropbox storage is full and I have the FREE storage. I have deleted all but a few pictures on my pc and on my iphone (restarted both several times) but yet when I go to my phone app, it still says...
Dropbox Basic
FAQ
Quota
Storage space
  • terri232's avatar
    terri232
    2 years ago

    I have finally figured this out. I had Dropbox saving documents and downloads plus others that was not necessary - have changed my settings and now all is fine. Thanks!

     

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi terri232, thanks for messaging the Community!

 

Could you check this page to see where the remaining quota is being used up?

 

This will help me to assist further!

terri232's avatar
terri232
Helpful | Level 6
2 years ago

I have finally figured this out. I had Dropbox saving documents and downloads plus others that was not necessary - have changed my settings and now all is fine. Thanks!

 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!