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Nic11's avatar
Nic11
Helpful | Level 5
8 years ago
Solved

Dropbox data space on Android

Hi everybody, Dropbox app is actually taking 3gb on my phone (Samsung S7). In dropbox online guide they suggest to free space deleting cache memory, but on my phone dropbox cache memory is only 32 m...
Mobile
Storage space
  • Lusil's avatar
    Lusil
    8 years ago
    I’d recommend giving the reinstallation of the mobile app a shot, although you mention:
    Nic11 wrote:
    but I will lose all my settings
    Could you please clarify what you’re referring to? 
     
    Thanks in advance, Nic11!
Grumpy_Dadd's avatar
Grumpy_Dadd
New member | Level 2
7 years ago

Hi Lusil,

I hadn't tried it but I just uninstalled and reinstalled. It clears the data usage but I can't be sure if it'll happen again until some time passes. 

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
7 years ago

No worries, Grumpy_Dadd. If the issue persists, don't hesitate to let me know and I'll make sure to get back to you as soon as possible to troubleshoot together. :slight_smile:

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