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Nic11's avatar
Nic11
Helpful | Level 5
8 years ago
Solved

Dropbox data space on Android

Hi everybody, Dropbox app is actually taking 3gb on my phone (Samsung S7). In dropbox online guide they suggest to free space deleting cache memory, but on my phone dropbox cache memory is only 32 m...
Mobile
Storage space
  • Lusil's avatar
    Lusil
    8 years ago
    I’d recommend giving the reinstallation of the mobile app a shot, although you mention:
    Nic11 wrote:
    but I will lose all my settings
    Could you please clarify what you’re referring to? 
     
    Thanks in advance, Nic11!
Grumpy_Dadd's avatar
Grumpy_Dadd
New member | Level 2
7 years ago

I'm having the same issue with my Pixel3. Dropbox is the largest storage consumer at 14GB! but I have nothing available offline. I also tried the suggested cache clear but that was only about 500MB, the rest is under user data as the OP mentioned. Is reinstalling the app the only solution? Really!?

Buddy M's avatar
Buddy M
New member | Level 2
6 years ago

YES, REALLY!?  Let's find a better solution than re-installing the app.

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