Forum Discussion

equitone's avatar
equitone
Explorer | Level 4
4 years ago

Dropbox nearly empty but tells me it is full

Hi, This is very weird. I use dropbox basic, and over the many years, I've earned myself about 5GB. However, despite emptying everything out, it is saying I'm out of space. I've tried the followi...
Dropbox Basic
Quota
Storage space
moske86's avatar
moske86
New member | Level 2
4 years ago

Please help me solve a problem I'm having with my dropbox account. Why is my Dropbox full with nothing on it? I keep getting notifications that the space on my account is full and there is no reason for it to be full. I have only one file that is 16mb in size, and it says that there is 2gb in storage, i.e. that I have no more free space. I don't understand what fills up the rest of the storage when I only have one file loaded, so if you could explain it to me. I already had a situation on my other accountand that's why I created this account from which I'm sending you this message, but the same problem appeared again. I hope you can help me and solve this problem because I want to continue using my dropbox normally.

 

Thank you.

Kind regards!

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