Forum Discussion

Petlyn's avatar
Petlyn
Explorer | Level 4
2 years ago

Dropbox says I've exceeded my quota, even though I've already upgraded my account.

Hello thanks for checking in.   I have PURCHASED Dropbox on my Windows 10 computer and uploaded an important folder but when I come to download it on both my IPads it is saying I have exceeded my...
Storage space
Petlyn's avatar
Petlyn
Explorer | Level 4
2 years ago

Oh dear. I removed Dropbox from an IPad and reinstalled the program using the old email address as the computer but unfortunately it comes up with the same message that I have to purchase the software, I am now REALLY confused. Thank you...

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Peter! Before moving forward, do you basically wish to update the email address of your paid Dropbox account to a newer one? Did I get it right? Thanks!

About Storage Space

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