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ATapio
4 years agoNew member | Level 2
Dropbox says "not enough space" even though I have only 1 file in my account.
Hello,
I cannot understand why dropbox says "not enough space" even though I have 2 GB and only 1 file with 35kb is saved. This is the first time since many years that this happens. đ
Thank you ...
- 3 years ago
Hey Sonotka, I'm here to help!
When you visit your account's plan page online, what do you see there? Is it possible that you've enabled any Backups?
Let me know more!
FixMyRun
3 years agoExplorer | Level 3
Iâm sure!!
https://www.dropbox.com/s/xy1u0ctg8bsu9nr/Screenshot%202022-04-26%20at%2015.33.44.png?dl=0
https://www.dropbox.com/s/xy1u0ctg8bsu9nr/Screenshot%202022-04-26%20at%2015.33.44.png?dl=0
FixMyRun
3 years agoExplorer | Level 3
My HD has >1.8TB of space available
- Walter3 years ago
Dropbox Community Moderator
Hey FixMyRun, sorry to jump in, but can you clarify if you're noticing this behavior with the latest stable version of our desktop app?
If you do, can you also check if this is happening with other devices too? Apart from the camera you mentioned that is.
- FixMyRun3 years agoExplorer | Level 3It happens regardless of the device.
The only solution is to log out then log in again.
Often that means double checking what has been already downloaded from the devices so I donât get duplicates which is a pain but at the moment all is working fine, I now tend to wipe the devices Iâm importing from on a regular basis.
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