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Dropbox says "not enough space" even though I have only 1 file in my account.
Hello,
I cannot understand why dropbox says "not enough space" even though I have 2 GB and only 1 file with 35kb is saved. This is the first time since many years that this happens. 😕
Thank you ...
Hey Sonotka, I'm here to help!
When you visit your account's plan page online, what do you see there? Is it possible that you've enabled any Backups?
Let me know more!
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHey HK5, sorry to hear you're having issues with this.
Regular files are the ones you own and have stored in your Dropbox account. Are you not seeing any folders or files when you navigate your account on the web?
Also, did you use the computer backup feature at some point in the past?
Do you see anything listed on this page perhaps?
Hi Walter!
Thank you so much for your suggestions! I finally found out what was wrong! Yes, it was backup drive, and it was automatically backed up. Now I have many space available! Thank you so much for your help!
