Need to see if your shared folder is taking up space on your dropbox đŸ‘šâ€đŸ’»? Find out how to check here.

Forum Discussion

AndyL's avatar
AndyL
Helpful | Level 5
9 years ago
Solved

Erroneous "Your Dropbox is full" message

I am getting a regular "Your Dropbox is full" pop-up - but I have plenty of space.   This 'appears' to have become a problem since I've added a Work dropbox - though that meay be a red herring.   ...
Storage space
  • Mark's avatar
    Mark
    9 years ago
    Drat. Was going to direct you to the thread for that official build, but, it doesnt exist!

    Can I suggest logging a ticket at http://bit.ly/cm-support and maybe copying in this threads URL? Replies may take time, especially as its a bank holiday weekend but you can track at http://dropbox.zendesk.com
KERDÈL_BD's avatar
KERDÈL_BD
Explorer | Level 4
9 years ago

On every product I use it says the Dropbox is full. Android, PC-App,on 2 PC's, Browser etc.

Do you still want me to unlink, because it means I will have to relink manually on every linked device and app. Hell of a job.

Please advise.

 

Best regards, Jan.

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
9 years ago
 
Apologies for the misunderstanding, this set of steps was for Wonkieinc, who mentioned that he received the notification on his desktop. 
 
Because you’re getting this message online,
 
would you mind letting me know what you can see once you have a look at your Account tab? From there, you can also check whether there is an active subscription connected to your email for this account. 
 
Let me know what you see there in your next message!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!