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Angela I.2's avatar
Angela I.2
New member | Level 1
10 years ago

files from unsynced folders still appear on my hard drive

I have a business account and share folders with colleagues that are full of many large documents. To save space on my hard drive, I've unsynced the folders I share with them. However, I didn't do th...
Storage space
Jessica G.2's avatar
Jessica G.2
New member | Level 1
10 years ago

Hi - I was having this same problem. Just thought I'd share my personal solution:

I actually hadn't waited long enough when I opened the Selected Sync folder selection window. In Preferences > Account > when you hit the Change Settings... button there's a small message at the top of the folder window saying "Loading more folders..." that I hadn't noticed the first time around.

If your business account has a lot of folders like ours does, this could take up to minutes to fully load. So initially there were a lot of folders that just didn't show up fast enough, so I didn't uncheck them, so they were still on my local drive.  I just had to wait for the folder list to fully load, then unchecked them, then waited a few minutes for the sync to take place and finally they were removed from my local drive.

Hope that info might be helpful to someone!

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