Forum Discussion

Ray5809's avatar
Ray5809
New member | Level 2
2 years ago

Getting a message that my account is full even after deleting my files

I received a message that my drop box is full. I deleted all my Dropbox files on all of my devices plus the cloud. I still get a message that says my Dropbox is full please upgrade. If I upgrade ...
Storage space
lokeshkhaneja's avatar
lokeshkhaneja
New member | Level 2
9 months ago

Hi - I am also getting a similar issue. Have you got any resolution, pls. suggest. Thanks !!

Rich's avatar
Rich
Icon for Super User II rankSuper User II
9 months ago
lokeshkhaneja wrote:

I am also getting a similar issue. Have you got any resolution, pls. suggest.

Have you checked your Backups page? If you don't see anything there, take a screenshot of your usage as shown on your Plan page, and post it here. It should look like this:

 

  • lokeshkhaneja's avatar
    lokeshkhaneja
    New member | Level 2
    9 months ago

    Thanks Rich for sharing the Dropbox Backups page link, I could find out & have deleted the same. Thanks for your quick help....Greatly appreciated....!!

About Storage Space

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