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1839744's avatar
1839744
Explorer | Level 3
1 year ago
Solved

Hard drive full of system data on macOS, how can I change it?

Dropbox eats up computer memory in the form of system data, although all folders are not set to "offline available", but can only be viewed online. How do I fix the problem? The computer has 500 GB...
desktop
Storage space
  • Nancy's avatar
    Nancy
    1 year ago

    Really glad you were able to sort this out, 1839744! 

     

    Thanks for the ticket number, VirageSonore! From the Dropbox location you mention, it looks like you’re on File Provider indeed. 

     

    I’ve located your ticket in our system and left an internal note on your behalf, as well. Please check our team’s latest reply, when you get the chance.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey again, 1839744, are you also using the File Provider version of the Dropbox app?

 

And VirageSonore, can you give us the ticket number for your communication with our support team, so we can check it out?

VirageSonore's avatar
VirageSonore
Explorer | Level 3
1 year ago

Sure, here it is : Ticket #23782884

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