Forum Discussion

Scooter3's avatar
Scooter3
New member | Level 2
2 years ago

Hit 100% capacity but only 1/2 full

I keep getting told that I have hit 100% capacity and its no longer syncing but dropbox is only just over 1/2 full, anyone got any ideas how to solve this as Dropbox has now direct support available ...
Error Messages
Quota
Storage space
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
Scooter3 wrote:

I keep getting told that I have hit 100% capacity and its no longer syncing ...

Thanks for the screenshot. Your account is definitely not at capacity yet. Are you sure the message was referring to your account, and not your local drive being full? If the drive is full, syncing would stop.

 

Do you have a screenshot of the error message you received?

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