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Ltdave's avatar
Ltdave
New member | Level 2
6 years ago
Solved

How to free up space in my Dropbox account?

ive deleted and permanently deleted files.   the "my account" information still show 2+gb of shared files.   since im still at my limit, how do i get rid of these shared files?  i dont need to ke...
Storage space
Lomolita's avatar
Lomolita
New member | Level 2
6 years ago

Hi there,

So does this mean that even shared folders created by someone else actualy eat into your storage? I'm having to deliver projects via drop box and it's telling me my storage is full and I haven't created any of the folders.

Thanks in advance.

 

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago
Hey there Lomolita, 
 
That’s right, shared folders take up space in both the sender’s and the receiver’s storage.
 
If you'd like to receive a shared folder without impacting your space, you can ask the sender to share a link to the folder, which will allow you to view or download a one-way, read-only copy. 
 
Let me know if you have any other questions!
  • Lomolita's avatar
    Lomolita
    New member | Level 2
    6 years ago

    Thank you.

    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago
      Happy to help, Lomolita. :grin:
       
      Give me a shout if you have any further questions and, in the meantime, have a wonderful weekend ahead!

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