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Ltdave's avatar
Ltdave
New member | Level 2
7 years ago
Solved

How to free up space in my Dropbox account?

ive deleted and permanently deleted files.   the "my account" information still show 2+gb of shared files.   since im still at my limit, how do i get rid of these shared files?  i dont need to ke...
Storage space
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago

Welcome to our Community and sorry to jump in here emanuelsf.

While we won't be able to tell exactly how much content you need to delete to make up space on your account, I'd suggest you started by going at your account's plan tab here: 

http://dropbox.com/account/plan

You'll see an overview of your account's quota there along with the space used by shared folders. 

From this point, you could leave any shared folders that put you over quota or move files that don't need to sync out of your Dropbox folder. 

I hope this helps and please keep us posted on your progress!

emanuelsf's avatar
emanuelsf
New member | Level 2
7 years ago

Thanks, Walter. There are only two folders that are listed as "pending" shared folders so I don't even have access to them because our account is filled to the max.

It seems the only way to free up space is just by deleting as much of our existing content as possible. Yes?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago

    Yes, indeed emanuelsf. Pending shared folders don't count towards your current quota unless you except (and ADD) them to your account. 

    For possible ways to free up space on your account, refer to my previous reply :wink:

    Let me know if you have any follow up questions and have a lovely weekend ahead!

About Storage Space

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