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How to free up space in your Dropbox account
I've unshared many folders, permanently deleted lots of files but dropbox still reports that it is full. How can I free up space? I've already followed dropbox instructions with no results
Permanently deleting files isn't needed to clear space. Simply deleting them is enough. Files in the Deleted Files section do not count against your storage quota.
If Dropbox is saying your account is full, then it's still full. You need to remove enough files to bring your account back below your quota before that message will go away. It could be that you're still a member of a large share that just keeps filling your account as you make more room.
You can verify your storage usage on your Account page. It will show you a breakdown of what's using your storage (regular files, shared files, etc.), which hat may help you identify files that you can remove to free up some more space.
My Dropbox was at only 60% full when a system crash required me to do a factory reset on my phone (which also has Dropbox installed). As the phone came back up after the reset, it started uploading file after file, until the Dropbox storage was totally full. Is there any way I can delete just the duplicates that were re-uploaded after the factory reset? Thanks!
Lusil
Dropbox Staff
Dropbox StaffHi there Kyla59, thanks for nudging us on this thread.
Although there's no direct way to locate and delete duplicates, you can have a look at this thread.
There, you can upvote the idea and comment alongside other users who have expressed an interest on such a feature being implemented in the future.
In the meantime, you can remove files using the mobile app by following these steps.
Although there's no direct way to locate and delete duplicates, you can have a look at this thread.
There, you can upvote the idea and comment alongside other users who have expressed an interest on such a feature being implemented in the future.
In the meantime, you can remove files using the mobile app by following these steps.
