Forum Discussion

streamhens's avatar
streamhens
Explorer | Level 4
4 years ago
Solved

I am asked to upgrade even though I have not exceeded my remaining capacity.

 
Storage space
  • Megan's avatar
    Megan
    4 years ago

    Hey there, streamhens, happy Friday! 

     

    Can I ask where you received the upgrade message? Was it through email, or maybe as a notification on your account? 

     

    Let me know more, and we'll take it from there.

streamhens's avatar
streamhens
Explorer | Level 4
4 years ago

I guess it took some time to delete the data or something, but the error message has disappeared. Thank you very much.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Awesome news, streamhens! 

 

If you need anything else, let me know. Have a lovely weekend ahead,enjoy! 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!