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CPU_55's avatar
CPU_55
Explorer | Level 3
2 months ago

Dropbox full but no files are shown

Device
acer aspire 3 15
Operating System/Browser (if using the web)
Windows 11

Dropbox web & desktop Version 

Question or Issue
I am using the free version of dropbox and I am all out of storage. As I go to the all files tab to delete some of my files. Nothing is there so I can’t delete anything. Not too keen on upgrading because dropbox refuses to show me what I’ve stored. Would you guys be able to help me?

Storage space

2 Replies

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hi there CPU_55 - sorry to hear you're having issues with this.

    As a first step, can you check your backups page and let me know if you see anything listed there?

    Thank you!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Hi CPU_55, I hope you're doing well!

    Still stuck with this, or did you work some magic and fix it? Either way, we'd love to know what fixed it for you, or if you still need some help. 

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