Forum Discussion

robertbowlin's avatar
robertbowlin
Explorer | Level 3
2 years ago

I can't free up the Dropbox space on my Basic plan.

I have deleted all large files, I have turned off my shared files, I have looked for back ups which I can't find (I searched all of this), all to try to get back most of my 2GB free service. I have e...
Delete
Quota
Storage space
robertbowlin's avatar
robertbowlin
Explorer | Level 3
2 years ago

What am I missing?? I deleted all but a few files which I don't think are big (how can I see how big each is?), turned off the sharing files ( I think), went to backups- have no files listed in the info pane. Still over 2GB stored somewhere. I don't really want to have to upgrade till I can get this straight first. Thanks for any help. 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!