Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
fsu1dan
1 month agoNew member | Level 2
I deleted thousands of pictures but my account is still over quota
Hello, I understand that I'm over the storage limit, but I deleted thousands of pictures recently. Can you check for me how much space was freed up from that? It should've gone down, I don't know why...
Mark
Super User II
1 month agofsu1dan wrote:It should've gone down, I don't know why it's so high still. What takes up so much space for it to be that high?
Have you checked http://www.dropbox.com/account/plan to see what it says? Dropbox themselves wont check that for you I'm afraid.
If you delete 100GB of files but are 100.1gb over quota it wont make any difference - you are still over quota.
Also check http://www.dropbox.com/backups/all as that can use lots of quota.
fsu1dan wrote:Also, will it really delete my files if I'm still over the limit by March 18th? I never got a warning like that before.
Yes it will. Dropbox added this policy last year due to massive abuse of the system.
fsu1dan wrote:I'm confused because ever since I deleted a bunch of photos, it keeps giving me that message that my files will be deleted, and back when I had even more storage used before deleting the pictures, I never got that message.
Probably as these rule changes are about 9 months old
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!