I did't receive my referral bonus even though email and invited devices were new

Hey AleGio, thanks for reaching out to us.

Can you check exactly what the status of the referral is by following the steps here?

If it shows as 'ineligible' please check out the info on this page and let me know if it helps.

Thanks.

Were you able to resolve the issue you were having with your Dropbox referrals, AleGio? 

If not, we can further assist.

Hi Nancy, 

Thank you for your reply. 

No, I did not resolve the issue. I have two referrals shows as inelegible, and it is impossibile to have an help from the assistance.  

If you coul help me, I would be grateful

Thansk for clarifying that for us AleGio - most appreciated.

I've just gone ahead and sent you an email to look further into this internally, so please take a glance at your inbox and we'll take it from there.