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Forum Discussion
cheyne
6 years agoNew member | Level 2
I referred a friend and didn't get the extra space. Any ideas?
Hi, I referred a friend and did not get any extra storage. How can I contact dropbox support. The robot chat doesn't work.
cheyne
6 years agoNew member | Level 2
I already check that, but it doesn't show. I emailed them a link and they click the link and signed up but neither of us received any credit.
Rich
Super User II
6 years ago
cheyne wrote:
I emailed them a link and they click the link and signed up but neither of us received any credit.
Signing up isn't enough. Your firend needs to install the Dropbox client on a unique computer, sign in, and confirm their email address. If all of the steps are not completed, the bonus space is not awarded.
https://help.dropbox.com/accounts-billing/space-storage/earn-space-referring-friends
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