Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

dups2788's avatar
dups2788
Explorer | Level 4
4 years ago
Solved

I uninstalled Dropbox from my computer, but the Dropbox folder still takes up space on my hard drive

I use to have a dropbox account (using company email credentials) from a company I have worked for before and now after leaving the company and unistalling dropbox, my Win10 is still saying I have ar...
desktop
Storage space
  • Hannah's avatar
    Hannah
    4 years ago

    Hey dups2788, thanks for joining our Community and happy Monday!

     

    Uninstalling the Dropbox application, won't actually free up the space the Dropbox folder is taking up.

     

    But if your computer has been unlinked from the account and Dropbox is uninstalled, you can delete the Dropbox folder from your computer, to free up that space.

     

    The discrepancy is probably because you used to have most files set to online-only in your Dropbox folder.

     

    That would turn them into placeholder files, with no physical size.

     

    I hope this helps, but let me know if you have any questions.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi dups2788, as Rich states, Windows knows the actual size of the files, and the size it should be.

 

When the desktop app is uninstalled, moving the folder wouldn't download the full 800 GB of files, only the files currently local on the machine.

dups2788's avatar
dups2788
Explorer | Level 4
4 years ago

Thank you, great help.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!