Need to see if your shared folder is taking up space on your dropbox đšâđ»? Find out how to check here.
Forum Discussion
dups2788
4 years agoExplorer | Level 4
I uninstalled Dropbox from my computer, but the Dropbox folder still takes up space on my hard drive
I use to have a dropbox account (using company email credentials) from a company I have worked for before and now after leaving the company and unistalling dropbox, my Win10 is still saying I have ar...
- 4 years ago
Hey dups2788, thanks for joining our Community and happy Monday!
Uninstalling the Dropbox application, won't actually free up the space the Dropbox folder is taking up.
But if your computer has been unlinked from the account and Dropbox is uninstalled, you can delete the Dropbox folder from your computer, to free up that space.
The discrepancy is probably because you used to have most files set to online-only in your Dropbox folder.
That would turn them into placeholder files, with no physical size.
I hope this helps, but let me know if you have any questions.
emelon8
2 years agoHelpful | Level 6
I'm not sure I understand what you mean. If I go in the Dropbox folder and highlight all the subfolders and try to copy them, I get the same error as before. There are too many files to copy them one by one. Is there any way to tell the folder to delete or stop keeping track of the online-only files? It looks like they're still showing up in the folders. When I view the properties of the individual files, they have a non-zero size (but 0 bytes on disk).
Nancy
Dropbox Community Moderator
2 years agoUnfortunately, itâs not possible to ignore the online-only files all at once. Since youâve uninstalled the Dropbox app from your device, the Dropbox folder behaves like a normal computer folder and the online-only files you see are placeholders of the original files youâd stored on the Dropbox server.
Since you donât need them, you can select them locally and delete them, before trying to copy the remainder to your external hard drive.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!