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Forum Discussion
I was invited to join a Business plan, but I still have 2GB, why?
Hello,
I recenlty created a new free account on Dropbox with my work e-mail in order to start a project in my office. After this account was created, my storage had a capacity of 2 GB. Soon after, ...
Mark
Super User II
Super User IIHi FulPo
You need to have fully joined that plan so that you are a paid user within it (or trial). So check what www.dropbox.com/account/plan shows. It sounds like you have actually just been added to a shared folder instead which would use your quota and not be a part of the Team
OK, i checked at the link you gave me. As you said, I am using a Dropbox Basic plan with my work account. Can you please help me to finalize the procedure to fully join the plan? Do I have to link the team account "account settings" by logging in with the team credentials?
- Megan
Dropbox Community Moderator
Hi FulPo, happy Monday!
You'd need to ask for the admin of the team to invite you to the Business plan, in order for you to be able to join.
You mentioned that this has happened already. Did he invite to the Business team the Dropbox account you're already looking at, or a different one?
Is it possible that you have two different accounts?
Let me know!
Now that I am able to check my email at the office I noticed that, originally, my boss sent me an invitation to modify a folder on dropbox (which is the folder we would like to use for the project with a team of 15-20 people), so he might have just invited me to a shared folder insted of a Standard Plan. If that isn't the way to be invited to the standard plan, then which is the correct way?
I have two accounts (my personal account, which I am only using for this request) and my work account (which I'll be using for the project I mentioned in my original request) that works with my office email. I am using my work account to work with this project, and, if I got this right, as soon as I joined the shared folder with my work account, dropbox synchronized all the files it could from the project folder in the 2 GB storage i had available.
