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CETO's avatar
CETO
Explorer | Level 3
3 years ago
Solved

I'm told my disk space on dropbox is nearly full - I can't see how

I have checked my files and folders in Dropbox and they sum up to a total of 662 Mb. My account has 2 Gb storage space. Why should I need to upgrade? I'm on Mac OS Monterey, ver 12.6.1   I have re...
Storage space
  • Jay's avatar
    Jay
    3 years ago

    The difference in quota is the main factor, since the desktop app should always show the correct quota shown on the site.

     

    However, after reading the message again and translating it, the warning is a year old, so it should no longer be valid.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey CETO, sorry to jump in, but can you clarify where exactly are you getting the notification to upgrade your account?

 

Is it in the app or via an email perhaps?

 

Also, what is your account's plan tab reporting in regards to your quota at the moment? 

CETO's avatar
CETO
Explorer | Level 3
3 years ago

Hi Walter,

thanks for your help.

hope this screen shot explains. Its when I click on the Dropbox symbol in the top tool bar and choose the "bell" for messages. The small message window opens and there it is (in Swedish).  It says "Your Dropbox is nearly out of storage space..."

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