Forum Discussion

Si357's avatar
Si357
Explorer | Level 3
2 years ago

iOS App says Dropbox is full, desktop doesn’t agree. Reinstalling doesn’t help.

The Dropbox app on my iPhone all of a sudden claims that it is full. There is a film taking up most of the space. I know I had this film on a memory stick that I used on my MacBook. Maybe that’s wher...
Mobile
Quota
Storage space
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Si357, thanks for posting today!

 

Just for clarification, does the file appear in the Dropbox mobile app? What about on the Dropbox site directly?

 

This will help me to assist further!

Si357's avatar
Si357
Explorer | Level 3
2 years ago
It only appears in the mobile app.
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    How much quota is being taken up according to the mobile app? What about on the Dropbox site?

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