Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

yavaldaronn's avatar
yavaldaronn
Explorer | Level 4
2 months ago

Is there a way to add 500 MB to my free account? My OCD would thank you!

Hi everyone,
Sorry in advance for what might be a silly question. I’ve managed (with some effort!) to complete all the steps to get free storage space — the 16 GB from referrals and so on — and I’ve now reached 19.5 GB in total. If I didn’t have a bit of OCD, this wouldn’t bother me (that’s honestly more than enough space for my needs), but that non-round number is driving me crazy!
Is there any way to add the missing 500 MB to make it an even 20 GB? Assuming that’s even possible!

6 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hi there, yavaldaronn let's jump right into this! 

    At the moment, referrals and the various device promotions are your best shot at earning some bonus space.

    You can see more about our referrals here, and about our promotions here

    Since you've already reached the maximum space you can earn from using our referrals, I'd suggest checking to see if you're eligible to redeem additional promotional storage space on your Dropbox account if you've recently gotten a new device.

    If you have any questions, I'm here!

  • yavaldaronn's avatar
    yavaldaronn
    Explorer | Level 4
    2 months ago

    Hi, thanks for your reply. I think I’ve completed all the available promotions (adding followers on various social media, completing surveys) except for helping someone in the Dropbox community — although I’m not sure if that promotion is still available. Is there nothing else I can do?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 months ago
    yavaldaronn wrote:

    Is there nothing else I can do?

    I have seen people before message support and have a reduction in quota. However, they dont just give out additional space I'm afraid. 

    Mind you, with the new layout you cant hardly see it so it may not be an issue anyway :)

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey yavaldaronn!

    Other than what I've already mentioned, I'm afraid there's not much that we can do. 

    You can always reach out to our support team as a last resort to see if there's anything other information they can provide.

    If you need something else, please let me know and I will be more than happy to help every step of the way. 

  • yavaldaronn's avatar
    yavaldaronn
    Explorer | Level 4
    2 months ago

    Hi, thanks for the reply. How could i reach the support team?

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!