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Forum Discussion

yavaldaronn's avatar
yavaldaronn
Explorer | Level 4
2 months ago

Is there a way to add 500 MB to my free account? My OCD would thank you!

Hi everyone, Sorry in advance for what might be a silly question. I’ve managed (with some effort!) to complete all the steps to get free storage space — the 16 GB from referrals and so on — and I’ve...
Storage space
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hi there, yavaldaronn let's jump right into this! 

At the moment, referrals and the various device promotions are your best shot at earning some bonus space.

You can see more about our referrals here, and about our promotions here. 

Since you've already reached the maximum space you can earn from using our referrals, I'd suggest checking to see if you're eligible to redeem additional promotional storage space on your Dropbox account if you've recently gotten a new device.

If you have any questions, I'm here!

yavaldaronn's avatar
yavaldaronn
Explorer | Level 4
2 months ago

Hi, thanks for your reply. I think I’ve completed all the available promotions (adding followers on various social media, completing surveys) except for helping someone in the Dropbox community — although I’m not sure if that promotion is still available. Is there nothing else I can do?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 months ago
    yavaldaronn wrote:

    Is there nothing else I can do?

    I have seen people before message support and have a reduction in quota. However, they dont just give out additional space I'm afraid. 

    Mind you, with the new layout you cant hardly see it so it may not be an issue anyway :)

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey yavaldaronn!

    Other than what I've already mentioned, I'm afraid there's not much that we can do. 

    You can always reach out to our support team as a last resort to see if there's anything other information they can provide.

    If you need something else, please let me know and I will be more than happy to help every step of the way. 

    • yavaldaronn's avatar
      yavaldaronn
      Explorer | Level 4
      2 months ago

      Hi, thanks for the reply. How could i reach the support team?

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        2 months ago
        yavaldaronn wrote:

        How could i reach the support team?

        http://www.dropbox.com/support , however, if you are a free user you may struggle to contact them.

About Storage Space

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