Forum Discussion

Star B.'s avatar
Star B.
Explorer | Level 4
4 years ago

I've sent too many referral emails.

I saw that someone else asked this same question and you guys officer to email him directly. But that didn't put the answer on here so I still don't know why I can't send my friend a referral.  I got...
Error Messages
Referrals
Storage space
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Hi Star B., how are you doing today? 

Just to clarify a bit more on your situation: do you get the error when trying to send a new referral, or does this happen with shared folders too? 

Let me know more, thanks. 
Star B.'s avatar
Star B.
Explorer | Level 4
4 years ago

I got the error when trying to refer a friend.  And then also got a similar error when just trying to share a folder with the same friend. For the folder sharing, it just said to try 24 hours later because I had shared too much but I hadn't shared anything at that point for months! I guess the usefulness of Dropbox has reached it's end. 😞

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    4 years ago

    That usually happens if you get reported for spam Star B. or its deemed you are sending it to people who you dont know. 

     

    You can still send a referral link yourself via your own email

    • Star B.'s avatar
      Star B.
      Explorer | Level 4
      4 years ago

      Where on earth would it get that I am sending spam?  I've never sent a spam in my life!  I hate all variations of spam including the canned meat!  This is so frustrating.  Where are the days of everything working nice and smoothly on Dropbox? I used to love Dropbox. 😞

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago
        Hey Star B., I hope you're doing well! 

        Would it be okay for me to reach out to you via email in order to see why this might be happening? 

        Keep me posted!

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