Forum Discussion

aerocampro's avatar
aerocampro
New member | Level 2
2 years ago

Local hard drive size does not change after moving 160Gb folders online only

Macbook Pro 16" M4 Max 64Gb/4Tb, Mac OS Sequoia 15.1 I have made 160Gb total size folders online only to free up disk space, Dropbox sync shows "your files are up to date", folder sizes have instant...
desktop
Mac
Storage space
aerocampro's avatar
aerocampro
New member | Level 2
2 years ago

Hello Nancy,

My drive is 4Tb, the Dropbox is taking 1.2Tb and the free disk space is 1.9Tb.

I'm just interested to know the use of these files, weither they take space or not, that's not the question.

And btw I have sorted the syncing problem by recreating a new Dropbox on my drive, stopping sync, moving the files from the old Dropbox folder there and resuming sync.

I find your gui incomplete, you should give the possibility to your customers upgrading their system to point to a full Dropbox folder (the one you saved from your old system), or import it locally, and take it into account. This would save people upgrading their hardware from having to fiddle in order to avoids days (weeks for some) of resyncing over the internet to fill the new Dropbox... unless I missed something of course.

Thanks

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!