Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here! 

Forum Discussion

candacehicks232's avatar
candacehicks232
New member | Level 2
2 months ago

My phone was stolen and my Dropbox files are missing but it says that my account is almost full

My Dropbox says that I'm almost at capacity on my basic plan but I cannot see any documents files or photos. My iPhone 14 plus was stolen and pictures of my ID and social security card were in there ...

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!