Forum Discussion

mtnfarms's avatar
mtnfarms
New member | Level 2
7 days ago

My storage claims to be always full, even when I delete content.

My dropbox always says it is full.  I have very little in storage and it doesn't seem to matter what I delete  James

Delete
Quota
Storage space

2 Replies

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 hours ago

    Hi mtnfarms, I wanted to chime in and ask if Megan’s suggestions helped you resolve the issue with your Dropbox storage. 

    If not, don’t hesitate to let us know.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 days ago

    Hey mtnfarms​, let's investigate together! 

    Could you please navigate to your backups page and let me know if you have our feature enabled?

    Also, what does your plan tab report exactly in regards to your quota? Do you have any shared folders taking up space in your account?

    Keep us posted!  

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