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No additional space on Business Advanced anymore.
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before ...
cgi_ltd wrote:Rclone is considered a free tool by their API. So uploading via rclone does NOT count against box.com's API per month limit. We have 6 users on the base unlimited plan, which is 5gb single file limit, and 50,000 API calls. Among our 6 users, in under a month, we have upload 200,000 files ( because of chunker ). When the admin does a "platform activity report", which will display all the API calls, it will show "rclone", and then their is a column labeled "chargeable", all rclone activity is labeled as "NO". If rclone were to use the API, we would of stopped at 50,000 files, or even before that, as rclone uploads 32 or 64 megabyte small chunks as its uploading the bigger 4.9GB chunked file. We have done lots of testing. It seems there are certain tools, WITHIN Box that use the API, like sharing files etc. But, like for me, I have been testing to "stream" linux iso's via rclone's mount, and it works and that does not count towards the API limit either. It has been discussed quite a bit on rclone's forums, but no one really understands what box defines as an API hit. We have concluded, that rclone does *NOT* use the monthly API limit. So most are covered there.
Perfect. That solves all our problems.
cgi_ltd wrote:DON'T US SYNC. They do not have an open API, and their uploads are capped at 40mbps/sec, thats 4 megabytes per second, panfully slow and would take a very long time to upload any significant amount of data.
Jep, i have 2 site bevor a Mail post from my Team with this Limits from Sync.
So, i test now Box, and my conclusion is, that Box have a very slow Upload/Download Speed. By Dropbox i have a Speed from 14 up to 20 MB's per File. And with 8 files at the same Time 100/110 MB's. By Box i have a Speed from 4 up to 18 MB's per File and have now with 8 files at the same Time 40 up to 60 MB's. Storagespace by Box is ok, shows over 900 TB free Space. I really don't find speed satisfactory.
Edit: Speed is down by Box to 14/24 MB's by 8 Files at the same time... useless?
....
- It fluctuates quite a bit, but usually with 8 transfers I maintain 40-50 MB/sec. It does occasionally slow down to 20 MB/s total, but within a few minutes goes back to 50 MB/s. Yes it's slower then DB, but for a tool that doesn't use your API calls, it's worth it. We have 160TB among 6 users now.
I have used Dropbox Business for ten years, since the beginning. I was using just over 29TB on a Business Standard (with grandfathered add-ons). I checked with Support to make sure I would really get unlimited storage with Dropbox Business Advanced, and they assured me I would. So I upgraded.
The next day, August 4, I got email from Dropbox saying I had been allocated an "additional" 25TBs. I didn't understand what this meant, but I thought "whatever." Then August 14, I got a similar email saying I had been allocated an "additional" 4TBs. So whatever I had to begin with, that makes at least 29TB. Again, I thought "whatever--I thought storage was unlimited, but as long as it continues to work, fine."
Then, boom, 18 hours ago, my Dropbox stops syncing. My business operations are deeply compromised. The web interface now shows that my "quota" is 12TB. WTF is a "quota" on an "unlimited" plan. Well it's fraud.
Phone support is not working. The interface shows they are calling me, but I get no call. (I have used phone support in the past.)
Chat support says they have escalated my issue to their advanced team, who will get back to by email "as soon as possible". Various chat agents peddle various stories. The discrepancies prove the company's dishonesty. Among the stories is that they need to allocate storage "reasonably" and "responsibly". So having used Dropbox for 10 years, recently using 29TB, now all of a sudden after paying for an unlimited plan, I'm being unreasonable and irresponsible if I use more than 12TB.Dropbox is now my #1 business problem. Nice customer retention strategy, you idiots.
WTF, Dropbox?
When you make more Storage with a little bit slower Speed, go to box.com. You become more than 900 TB.
- Whats the speed what you get on box, i have 1gbit line.
On GDrive n DBox i get full speed, never used box. - What bothers me with box is the download limit, isn't there a way to get around this problem? Because 50 gb is fair
Hey Dropbox Advanced Support,
How about responding to my post?
Or will you rather continue to defraud me in silence?
Duncan Macintyre
what is this 50GB limit, I don't know this limit exists, is it something I don't know?
- Yes on Box.com you have an upload limit that's why I'm a little reluctant
@nitr Do you mean the maximum limit per file?, because I have uploaded 2TB and all without problems, what other limits are there with Box.com --- I also heard from a couple of users who said in a group that Box removed their access to their accounts without warning; maybe it was because of warez,
yes I am talking about the upload limit per file. for the warez I don't know at all, I think it's like dropbox, if you ask too much TB or PB after a while they will check...
hello, they will not answer you, because I think they have received directives not to feed the fire in progress...
In addition, I believe that even the teams are not aware of the sequence of events because I contacted support this morning, they replied that they could add all the necessary storage but that FOR THE MOMENT the limit is at 1tb.Right.
I'm not asking for more storage. They have TAKEN AWAY more than half my storage, blocking my use of my data.
WTF.Duncan
Well, Ed of the Dropbox Enhanced Support Team has just added storage back into my account so we can now sync again.
I'm following up with him to find out what "quota" means, and other issues.
Duncan
- Is there a upload limit as well?
En what about de upload speed? Box? I use "Rclone" for our business. With Rclone and encryption + "chunker of "4GB" and 28 threads, i have a uploadspeed from 60 up to 110 MB's.
I test Box 14 days for free and have in one Day over 15 TB transferred from our data backup from DB. "with "chunker" are you bypassing the upload limit" I test the normal business Abo with 5 GB Upload Limit per File and have Upload a 180 GB Testfile. No problems. You don't have to request storage, you have directly infinite.
I don't understand, so what does this limit mean in this case?
if I have an account with a 5gb limit, can I still send a file or folder of 50 gb?
Niitr0 Richard Eltink and other readers - keep in mind that HWG-1 is referring to using the API and command line tools to upload bulk files to Box.com.
- Yes, but I still hope the dropbox goes away from the 1 TB per month.I test box, but I don't really want to switch. Normally I am very happy with Dropbox.
- I agree, DB has much faster servers and a higher api limit. I can max out my 5gb upload speed on fiber to DB. I can only get half a gig upload ( 500mbps = 50MB/s ) on Box. However, if they drop the plan and will no longer offer as much as needed, well..
Box will have to work...for now. As far as the api goes, I went into our corporate reports, rclone has registered 500,000 api uses for 6 users. That's literally 1,000x higher then the 50,000 our account comes with. Still is a mystery on what really uses the actual API that takes away your 50,000 uses. Sure. My Dropbox was restored to 31TB. Note that This is not an expansion of my storage, but a rectification of the reduction of my storage which Support says was caused by a bug that relates to upgrades.
