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Neal's avatar
Neal
Icon for Community Manager rankCommunity Manager
4 months ago

Re: My Dropbox account is full but I don't have any files

Hi ahmad8rm​,

While you look into this, I'd recommend that you, or any other Community members experiencing the same issue, read through our Storage Space FAQ page.

It covers "My account is empty but Dropbox says it's full".

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About Storage Space

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The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

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