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Forum Discussion
Jknight
2 months agoNew member | Level 2
Referral shows as ineligible. What can I do?
Hi
I have referred few friends to dropbox, but none of them are eligible.
Please help to solve this.
Thank you
Rich
Super User II
2 months agoJknight wrote:I have referred few friends to dropbox, but none of them are eligible.
Have they installed the Dropbox application on a unique computer? That would be one that has never had Dropbox installed before. Mobile devices don't count. They also need to verify their email address. Refer to this article for more information.
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