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wamsender's avatar
wamsender
Explorer | Level 4
2 years ago
Solved

Says I’m maxed out on storage, but I’m not…

I have 18.25 gigs available that I got for free from several people signing up for a Dropbox account through me. I deleted 90% of everything…and permanently deleted…and it still shows maxed out and no...
Storage space
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
wamsender wrote:
I deleted 90% of everything…and permanently deleted…and it still shows maxed out and now I can’t upload anything else.

Checked your Backups page? Also note that you don't need to permanently delete files. Simply deleting them is enough to recover space.

  • wamsender's avatar
    wamsender
    Explorer | Level 4
    2 years ago
    I already did all that. Still shows maxed out
    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey wamsender, let's jump right into this! 

       

      I'd love to have a visual of your plan page and what it reports in terms of your account's quota. Would you mind sending over a screenshot, please? 

       

      Keep us posted!

      • wamsender's avatar
        wamsender
        Explorer | Level 4
        2 years ago

        There's almost nothing left in my folders. Some of them are empty. I deleted 90% of what was there. I got the extra gigs from people signing up with Dropbox through me several years ago. Do I need to disconnect devices, or something???

         

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