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freefmlk's avatar
freefmlk
Explorer | Level 4
3 years ago
Solved

send referral link via dropbox dashboard

Dear All,
I have sent  referral links via dropbox dashboard one by one and now I cant 'send and I got this error massage form Dropbox  "You've sent too many referral emails. Please contact support for assistance." there is no any way to contact support that's why I'm here.  please let me know how to send  more that 50 referral emails via dropbox dashboard at ones or one by one .
Good day.

Dropbox Basic
Error Messages
Referrals
Storage space
  • Walter's avatar
    Walter
    3 years ago

    Hi there freefmlk, sorry to hear you're having issues with this.

     

    Could you let us know how many referrals you've sent so far and how long have you been getting this error?

     

    While we're at it, note that there's a limit to the referral space you can earn. In total, Dropbox Basic accounts can earn up to 16 GB through referrals while Dropbox Plus, Family, and Professional accounts can earn up to 32 GB.

     

    Let us know of any updates! 

5 Replies

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi there freefmlk, sorry to hear you're having issues with this.

     

    Could you let us know how many referrals you've sent so far and how long have you been getting this error?

     

    While we're at it, note that there's a limit to the referral space you can earn. In total, Dropbox Basic accounts can earn up to 16 GB through referrals while Dropbox Plus, Family, and Professional accounts can earn up to 32 GB.

     

    Let us know of any updates! 

  • freefmlk's avatar
    freefmlk
    Explorer | Level 4
    3 years ago

    Hi Dear Walter ,
    Thanks for your quecke respond , 😉
    I have sent  below 50 emails one by one  continually via dropbox dashboard. after I got that error but I tried  2 , 4 times but I couldn't sent and I got that error again and again . so can you please let me know is there any limitation to sent invitation ?
    Thank you 😋
    freefm.lk :notes::notes:

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    How long has it been since you first got this error freefmlk? 

  • freefmlk's avatar
    freefmlk
    Explorer | Level 4
    3 years ago

    Hi Dear Walter

    I have created this account yesterday and I have send invitations on yesterday and also I got this error within yesterday.

    but now I can send invitations again. and let me now is there any limitation to send invitation daily or hourly ?
    and I'm sending invitations now . Please wait I let you know that  whether can I send emails continually or not .

    after sent 4 emails I got same error  "You've sent too many referral emails. Please contact support for assistance."

    Thank you

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    freefmlk wrote:

    let me now is there any limitation to send invitation daily or hourly ?

    Dropbox generally doesn't disclose that information. Under normal use, those limits are rarely ever reached.

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